Upon receiving a pickup notification, you may retrieve your completed order in person from Monday to Friday, 8 AM to 5 PM EST. Please pick up at the address indicated in your pickup email.

Loading Dock #1, located at rear of building
335 Steelcase Road East
Markham, ON

Loading Dock #1, located at rear of building
61 McPherson St
Markham, ON
L3R 3V6

Please have your SinaLite order reference number(s) with you.
You can also arrange for your own courier to pick up your orders.

StandardThe most economical UPS delivery option. Delivery time depends on destination. Typically 1 business day to nearby cities such as Toronto, Montreal and Ottawa.

2 Day / ExpeditedDelivery time is 2 business days to most metropolitan areas in Canada, including but not limited to: Vancouver, Edmonton, Calgary, Saskatoon, Winnipeg and St. John’s. Delivery time is guaranteed by UPS.

Express SaverDelivery time is 1 business day and by 12 PM to most metropolitan areas within Canada. Delivery time is guaranteed by UPS.

ExpressDelivery time is 1 business day and by 10:30 AM to most metropolitan areas within Canada. Delivery time is guaranteed by UPS.

Standard OvernightDelivery is next business day by 5 PM to businesses and by 8 PM to residences within most metropolitan areas in Canada. Delivery time is guaranteed by FedEx.

Economy1 – 3 day delivery by 5 PM to businesses and by 8 PM to residences within most metropolitan areas in Canada. Delivery time is guaranteed by FedEx.

GroundIdeal for reliable, economical deliveries across Canada. Typically 1-4 business days to major cities centres.

ExpressGreat for urgent shipments you require delivered next day, guaranteed for major city centres.

How to Take Advantage of Free Local Delivery

• Step 1: Check your eligibility by typing your postal code into the box on the Free Delivery Eligibility page. If your postal code is eligible, proceed to Step 2.
• Step 2: Make sure this eligible postal code is part of your default shipping address in your Address Book. If not, update your default shipping address to the address associated with this postal code.
• Step 3: At checkout, select your default shipping address and choose “Free Delivery,” which should show as $0.00.

Regions Eligible for Free Local Delivery:

• Toronto
• Vaughan
• Aurora
• Mississauga
• Markham
• Brampton
• Richmond Hill
• NEW: Montreal (limited time only)
• NEW: Ottawa (limited time only)

• Hamilton
• Stoney Creek
• Dundas
• Burlington
• Oakville
• Milton
• Waterdown
• NEW: Oshawa

To learn more about local delivery, please see our FAQ page on this topic.